Mark worked in a pizzeria, his job was arduous and the goal every day was to provide fast service and delivery for their customers, every day they had to deal with the ringing of the phone with calls from their customers asking for home delivery service. Many of them already had specific hours to do so and most of the employees, at least the older ones, already knew them. Mark had been working for about a month, he was just getting used to the rhythm of the work, he was trying to do it efficiently because he needed the job, since he was coming from a very bad economic streak after his brief marriage.
He was tired of being rejected in the different jobs he had applied for, for different reasons, such as he was too young, he had no experience, he had a childish face that he did not represent, someone with a more manly demeanor was needed, everyone estimated him to be younger than he really was, at least in this job no one paid attention to that, only if he was fast at work and friendly. The most annoying thing was to attend the calls of the home orders, that's why all the five guys who worked there, apart from the manager and owner took turns daily to attend them; Mark had already been given the indications of how to take the orders and the characteristics of the usual customers...
The day came when it was Mark's turn to take the orders, he already knew that there were about 10 regular customers every night; but among them there was a lady, Mrs. Fabiana who was very famous for giving good tips to the guys, so everyone was encouraged to serve her as best as possible and so they told Mark to do it if he wanted to get one of his good tips. She always called at 7pm sharp and ordered the same thing every night, a small Margarita pizza with extra cheese portion; the conversation was the same:
"Hi, honey I need my Margarita pizza, you know how I like it, I'll be waiting for you, see you my boy, I'll be waiting for you".....
Then everyone was fighting to go to deliver the order; but this time the manager sent Mark to get to know his regular customers and Mrs. Fabiana was not going to be the exception, everyone told him that she was a petite lady, who wore glasses and always used a cane, you could see in detail that she had been very beautiful when she was young, her face with very delicate features, small nose and deep black eyes that shone every time she smiled. Mark imagined a pretty old lady waiting for her pizza and a big tip, so he set off early to make his delivery.
He arrived at the house, which was indicated in the address on his scooter, he got off and soon realized that the whole place was dark, he thought that surely the lady was watching TV in her room or something like that. He knocked on the door, at first once, waited and no one came out to meet him, then he insisted about 4 times thinking that surely the lady had a hearing problem, but no matter how much he insisted no one came out to meet him. He had to go back with the pizza under his arm, when his boss arrived, he thought that he had lost his way and would play at another house, so he decided to go himself, he could not afford to lose his most loyal customer.
And even though Mark assured him that he went to the address he was given, they did not open the door and he went to his boss to tell him where he had gone. They arrived again, everything was still dark, they knocked and knocked and nobody came out; until a neighbor saw them standing at the door of the house knocking and told them that his neighbor had been taken to the hospital earlier that day and that she had died of a fulminant heart attack, there was no one there. Mark's boss couldn't believe it, the lady had called, but he assumed that it could be, that since Mark didn't know her, he would confuse her with another client...so he decided to leave, he thought that the neighbor might be confused. Tomorrow he would be in charge of the orders personally.
The next day, Mark's boss was on the lookout for calls and indeed Mrs. Fabiana as usual called at 7pm and said: "Hi, honey I need my pizza Margarita, you know how I like it, I'll wait for you, see you my boy, I'll wait for you and this time do not leave me waiting" and hung up, this time he sent Mark to the manager so he could finally meet Mrs. Fabiana, very sorry. The manager and Mark arrived with his pizza to the place, the house was still dark and no matter how much they knocked nobody came out; until a girl dressed in black came out of the neighbor's house. It was the daughter of Mrs. Fabiana and she introduced herself.
She asked them what they wanted, they told them that they were bringing her the order of Mrs. Fabiana, her Margarita pizza every night; then the girl with clear surprise and tears in her eyes told them that today she had finished burying her mother, that she had not been able to ask them for anything... Mark and the manager looked perplexed, without saying a word they left on the scooter, giving the surprising news to the boss of the place who incredulously could not believe it, because he himself had spoken with Mrs. Fabiana...
Since then, always at 7pm the pizzeria's phone rang insistently without anyone daring to take the call and whoever dared always got the same answer: "Hello, honey I need my pizza Margarita, you know how I like it, I'll wait for you, see you my boy, I'll wait for you and don't keep me waiting...".
This is my participation in Writing Tip #16: Writing Character Descriptions. I invite my beautiful friends 
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