Overview
Liquid Web is one of the few companies that offer high end web hosting services on the internet.
With a reputation for variety and flexibility, and over 45,000 loyal customers in over 150 countries of the world, it has taken it over 20 years to set itself apart from the crowd of web hosting companies on the internet.
The ThankSwap Team decided to carry out some research to see if the services offered by Liquid Web actually justified their high prices.
We discovered that the plethora of feature-rich plans they offer and the flexibility they give customers truly set them apart from their competitors.
Not only that, the ability to customize these plans, coupled with the near-instantaneous load times and quite reliable uptimes, make Liquid Web one of the best options for medium and large businesses, as well as individuals.
Pros:
✔️ Get help from the knowledge base, or support staff 24/7/365 through live chat, phone and email.
✔️ Keep customers satisfied and shopping with incredibly fast load times and close to zero service disturbances.
✔️ Make security a premium with Cloudflare CDN, DDoS attack prevention, and integrated firewalls.
✔️ Migrate and scale with ease with the help of customer service experts.
✔️ Create stunning WordPress websites with the help of a staging site and automatic WordPress maintenance.
✔️ Deploy Liquid Web’s custom-built server clusters for complex website needs.
Cons:
❎ No shared hosting services.
❎ Prices are expensive.
❎ Although their knowledge base is extensive, it is more suited to web professionals and may pose a learning curve to beginner website owners.
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Pricing and Payment Methods
Liquid Web has a large selection of web hosting plans that cater to the needs of a huge variety of businesses as well as individuals.
Their basic managed Woocommerce plan, Starter is packed with various e-commerce must-haves such as the drag-and-drop Beaver Website Builder, SSL certificates and mobile optimization. It starts at $19 a month.
Each Woocommerce plan also comes with Abandoned Cart by Jilt and promotion scheduling tools.
Liquid Web’s WordPress plans start with a basic package at $19 a month and comes with staging sites, automatic daily backups and a plethora of development tools.
Liquid Web’s managed Cloud VPS plans start at $59 a month and allows developers several customization options,
including cPanel or Plesk Onyx control panels coupled with robust security features.
Though Liquid Web’s hosting is on the high side, it is necessary to state that it offers great value to businesses and individuals that can afford it.
Businesses and individuals who opt for their managed hosting solutions might as well go to sleep, knowing that their websites are in the hands of experts.
Ease of Use
Liquid Web’s hosting solutions are quite easy to use and we discovered that beginners who can afford their managed hosting solutions would gain a lot from it.
In spite of that, Liquid Web’s managed hosting solutions are targeted towards mid-range and large businesses who need advanced hosting solutions.
Liquid Web has a knowledge base that is packed full of resources that can turn a beginner into a web savvy person in no time at all.
Load Times and Reliability
We ran some tests to find out the average number of times their servers experienced a downtime and we are happy to say that Liquid Web maintained 99.9% uptime. And this beats the industry average of 99.4%.
The average load times on Liquid Web’s servers were 500ms and we think it would be hard to find a hosting provider that can beat that and also maintain it consistently.
In case they fail to meet their 100% uptime guarantee, they will credit you 10x the amount of time you were down.
Isn’t that amazing?
Features
Liquid Web has several features which make it unique, and they include:
• No pageview or traffic limits
• Staging sites
• Automatic daily backups
• Drag-and-drop website builder
• Abandoned Cart by Jilt
• Super fast load times
• Advanced controls
• Root access
• Free Git repositories
• SSH
• WP-CLI
• cPanel or Plesk control panels.
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We discovered that Liquid Web gives a lot of attention to detail and customization. And if you’re not satisfied with the features available to you, you can work with their developers to build the type of backend that will fit your web hosting and business needs.
Customer Support
Liquid Web has a customer support desk that will leave you totally amazed.
They have three support channels: email, live chat and phone. And the average response time on these channels is approximately one hour and sometimes within a minute.
Each of their support agents were amiable, helpful, knowledgeable and quick at resolving issues.
Though some complex support services, such as personalized account reviews were reserved for the enterprise plan customers.
Liquid Web’s knowledge base is very helpful, as it contains hundreds of articles and tutorials that offers solutions to most problems a customer might encounter. Though in our opinion, some of them are quite technical in nature and might pose a learning curve to beginners.
Conclusion
We went about this review bearing in mind that Liquid Web is a high end web hosting provider and therefore had very high expectations from its array of products and services.
We are happy to state that Liquid Web met our expectations and in certain areas even exceeded some of our expectations.
Whatever your expectations may be, we are convinced that Liquid Web will offer you an above average experience that will leave you asking for more.
The only thing we don’t like about Liquid Web is the fact that they don’t offer shared hosting plans.
With most of their hosting plans offering free SSL certificates, automatic daily backups and WordPress updates, coupled with bespoke customer support, Liquid Web is already on top of the ladder and will continue its rise to eventually become the number one web hosting company on the internet.
Get 25% Off 3 Mo. on all Monthly Plans with Code 25FOR3MO *
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Franklin Uloneme is the author of The Theology of Fruitology - How To Bear Fruit That Will Last For Eternity, a content writer, editor and cryptocurrency enthusiast who loves God, people and nature.