Certain people go into buying and selling because that is the saving grace they have to keep themselves and their families out of debt, they work extremely hard to buy, sell and make profits and while it does not seem as if the business is moving, they are glad the profit is sustaining them and their family members in some cases. Someone who feeds on the profit from a business, might not be aware of certain ethical values required from an entrepreneur and why it is important to obey them. There is another person who is indeed passionate about going into business and has the finance to do so, might even get support from family members and friends and sometimes have an extra job to keep up personal survival and this means profit from the business is used for improving the business. Someone who has this luxury might not understand business ethics.
Expected principles to run the mind of a business person:
Being trustworthy: This principle brings about being able to meet up with task or assignment given.
Honesty is a virtue that every entrepreneur should possess. An honest entrepreneur attracts good and truthful clients.
Being able to meet up with deadlines and meetings adequately, will provide you with more winning opportunities.
Having a high degree of responsibility, taking up offence with clients will easily ruin the reputation of the business and the business owner. Treating every client with a high level and degree of respect without looking down on anyone.
Diligence is one factor that keeps client running to your door step, it depends on being excellent at the things you have the capacity to offer.
Fear is one reason why people never get to start, numerous excuses come up to cover up, but fear is a basic factor.
If you are in a situation where you have a customer who does not really like buying or does not have the finance to purchase and you have another who is very wealthy man who buys so many things from you, it is only normal ethical that you treat the both parties in the same way.
When clients make choices, it is necessary that entrepreneurs will meet their needs by providing what precisely is required.
While it is inevitable that there is going to be regular dispute because you cannot always satisfy customers, the way you handle those complaints and dispute has a lot to say about you and your business, it also strongly determines if you have won that client to yourself or you have lost the competition to another party.