Every organization must have a human talent and/or human resources department, which is responsible for developing and managing policies, programs and procedures in accordance with the company's structure, through a team of efficient workers, capable of providing opportunities for progress, achievement and satisfaction of the objectives and goals set.
To accomplish all this, it is necessary to start with a good recruitment and selection program, framed in the profiles and roles that have been determined and are necessary for the organization. Profiles and roles that go hand in hand with the vision (purpose or objective, ability to project the future of the company) and the mission (work culture, ethics, values and fundamental objectives that reflect the raison d'être of the company), that is to say, the company's personnel must be trained to act in the present and future fulfillment of the objectives and goals set.
Also this work team (human talent department), has the responsibility, among other things, to propose, create and maintain a remuneration system, supported by current laws of the country. With attractive economic packages that guarantee the labor stability of the human capital.
It is important to emphasize that the good performance of a work team comes from their abilities and skills, but with an excellent attitude, supported by an attractive economic package. This implies that priority should be given to this term and the objectives of this section should be focused on keeping the human talent identified with the organization.
On the other hand, the human resources department has the difficult task of creating and maintaining an excellent work environment, where its members feel in harmony and expectant with the organization. This leads to a better interaction between its employees and the company's customers. In addition to all this, the organization, of course, must provide all the necessary economic resources for this action to take place to the fullest.
In conclusion, every entity or organization must take human resources as one of its main objectives, since the success of its business will depend on it. "Without customers there is no business, but without workers there is no company".