There comes a time you have to ask yourself "why fire Bad clients?"❓Do you fire bad clients? It seems scary, difficult, and counterintuitive, but it's easier than you think.
Categories: Business Operations, Customer Service
You'll also feel empowered about your business integrity. You'll find better-quality clients once you establish your ideal client and have boundaries around behaviors and expectations.
🎯 Goal: Review your current client list to determine if anyone triggers you. Are you wishing you don't have to deal with them anymore or are you instantly distressed thinking about when you must interact with them again?
If you're struggling with how they behave and how they treat you and your business, it's time to determine some standards on whom you onboard as clients and how you let go of bad clients.
🚧 Actionable item: Create a checklist of standards. These standards could also be a questionnaire every prospect must complete for you to determine if it's someone you want to work with.
If you haven't done this already and are considering how to fire a client, now is the time to create "conditions of satisfaction" so you can fire them with no fear and anxiety.
Make sure everything is documented so that when you deliver the bad news, you can do so with unabashed confidence.
💥 Here's a detailed article on How to Fire a Bad Client (Politely).
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Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.
We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management
WHO WE ARE:
60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.
Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!
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