The Freewallet administration announced adresses update on its blog. In more detail, the receiving addresses for many tokens and coins, including AVAX and MATIC, have suddenly changed. Freewallet representatives said that this is being done to “increase security.” But the real reason for the sudden change of addresses is explained simply.
In the news about the change of details, scammers warn: transactions sent to previous addresses will not be processed. That is, for example, the client agreed with the counterparty about the transfer and sent him his wallet number. A few days later the address changed, and at this moment the client is waiting for the same transfer. Alas, his money will be lost. But at the same time, the Freewallet administration itself has private keys to all wallets. And this lost money will instantly go into their pocket!
Seems like Freewallet scammers decided that KYC fraud doesn’t bring enough money. Now they will easily steal your coins, under the guise of “adresses change”.
Urgent actions for Freewallet scam victims
If you have just deposited tokens or coins into your wallet, try to withdraw your assets as soon as possible. But don’t do it abruptly: if fraudsters realize that you are about to cash out, they will most likely block your wallet.
It is better to find 2-3 different exchange offices or crypto exchanges and send coins there in parts. There is an opinion that the Freewallet website has a special algorithm that makes it possible to work with the wallet until the program sees that the client is about to withdraw assets.
Freewallet identity verification
| The most common form of Freewallet scam is account blocking under the guise of KYC. In fact, Freewallet identity verification is just an excuse to steal assets. | |
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| If you did not manage to withdraw your coins and your wallet is blocked, do not waste time trying to deal with Freewallet issues: | |
| 1. | Take a lot of screenshots confirming that you have a wallet and money in it. |
| 2. | Contact support with a formal request, demanding that you return access to your assets. Be persistent, but don’t be rude or emotional. |
| 3. | Record all correspondence with the company in the form of screenshots and videos. |
| 4. | Don’t let the Freewallet org administration humiliate you. If you are required to provide personal documents (in addition to ID or drivers license), extracts, personal photos and videos, ignore such requests, as they insult your dignity! Verification has nothing to do with what Freewallet scammers do! |
| Freewallet account suspended, what else should I do? | |
| If you want to return assets, tune in to the legal battle. You should contact a lawyer who can help you draw up a competent statement to law enforcement agencies. Only a court verdict can force Freewallet scammers to send you back stolen coins! | |
| freewallet-report@tutanota.com | |
| Write to this email as soon as you have any new Freewallet issues. Don’t expect the administration itself to meet you. We are ready to provide free legal assistance to all victims of the Freewallet scam. We guarantee complete confidentiality and qualified support. | |
| How to leave a complaint about Freewallet scam | |
| Negative reviews and comments are important because they warn other users from losing money. We are grateful to everyone who publishes information about the fraudulent actions of the Freewallet org administration. | |
| You can leave reviews on reddit, bitcointalk, other crypto forums and in the social networks. | |
| But you must understand that the most important thing is to file an official complaint with the police at your place of residence as soon as possible. | |
| In addition, it makes sense to write parallel complaints to other competent authorities: | |
| • | NFIB (investigates criminal cases in the United Kingdom, where one of the owners of Freewallet scam may reside). |
| • | FBI (has broad powers, but to begin an investigation it is important to link the activities of fraudsters to crimes against American citizens). |
| • | ICANN (has the ability to seek blocking of fraudulent domain names). |
| Conclusion | |
| Freewallet org reviews prove that it’s a scam. Fraudsters may block any wallet and ignore later customers messages. | |
| The best way to protect yourself from scam is to not use this wallet. And if you have already installed this app, try to withdraw the assets as soon as possible. | |
| If your coins and tokens are blocked, please contact us via email freewallet-report@tutanota.com. We will try to provide all possible free assistance. | |
| Be sure to take screenshots, which will be useful for further investigations. Only the police and the court can stop Freewallet scam! Therefore, it is important to seek official investigations, especially in those countries where Freewallet org owners may reside. |