What is Verizon Wireless service?
Verizon Wireless is a popular telecommunications company that offers mobile and home phone services, as well as Internet services through a variety of devices.
Approximately 143 million subscribers use Verizon Wireless. It is considered to be one of the most popular carriers in the US along with T-Mobile. Verizon is known to have better urban and rural coverage, while T-Mobile is better at delivering 5G to most places. Verizon is a leading wireless provider offering its subscribers several phone and internet plans to satisfy all the consumers’ needs.
Verizon Reviews: What Customers Say
Verizon has a 1.7 star rating based on more than 1K customer reviews and ranks 346 of 1748 among companies in the Telecommunications category on PissedConsumer. As the reviews show, the company's consumers are mostly dissatisfied.
Reasons for reaching out to Verizon customer service
Like any other big company, Verizon receives a number of complaints and reviews about their activity. The most common issues that the company has to deal with are:
- Customer service
- Trade-in
- Refund and exchange policy
- Activation and cancellation policy
- Payments and charges
- Coverage issues
As inflation hits record high, the inflation survey shows that the price gouging impacts not only food products and utilities, but telecommunications as well. Verizon was not an exception to raise the prices for its services. The recent price hike happened in March 2023 for several Unlimited plans of the company.
How to contact Verizon
If any of the above issues happens, it’s better to reach out to Verizon customer service immediately. The company may be contacted in several ways, like via phone, social media, emails, as well as the company’s Contact Us page on their website.