We live in the era of the Fourth Industrial Revolution. Disruptive innovations help create new products and services that improve our lives as consumers. Taxis, airline tickets, shopping, payments — all these are now available online and without intermediaries. Just a decade ago, it would seem impossible. Technological evolution speeds up exponentially automating various processes and devaluing low- and semi-skilled work. For example, Uber has virtually eliminated such job as a taxi operator — we cannot imagine our lives without this service anymore. The probability of computerisation of waiters is 97%. When this happens, restaurants will increase their profits by reducing labour costs. We are striving to take the restaurant industry to a higher level, our team has taken the challenge on, and we are capable of covering the growing demand for disruptive innovations and capable of satisfying the service users. Join the future, invest, and take part in this new revolution of the restaurant industry.
eWaiter is a global decentralised service. Our goal is to automate customer service in restaurants and improve its quality. Our service will help you make customer care faster and easier.
Our product is based on blockchain technology, geolocation, and QR-codes. We are developing iOS and Android applications, as well as a web application, which will be available for all browsers.
Market Needs
According to the estimates, in 2016, the global restaurants industry had total sales exceeding USD 3 trillion. It is expected that by 2021, this figure will increase up to USD 4 trillion. However, every fourth restaurant shuts down within a year after its opening. To keep the lights on and maintain a competitive profile, restaurants are looking for new marketing tools that would ensure maximum conversion, improve customer service quality, and optimize and even automate their work.
The most popular solution is employment of information technology (IT). Every year we witness various new services embedded into the restaurant industry from digital accounting systems to online food services and websites where customers can leave and read reviews. At the same time, thanks to the rapid growth of mobile devices around the globe, web applications can be transferred onto mobile platforms to make services available to customers at any time and in any location.
Having analysed the existing IT solutions, our team arrived at a conclusion that the restaurant industry needs a global solution that would combine a large number of tools to improve customer service rate and quality, decrease personnel workload, as well as optimize and automate workflow.
The idea was implemented using blockchain technology.
The blockchain technology allows implementing two important functions:
Data integrity: The blockchain technology ensures confidentiality of all payment data, as well as customer reviews, comments, and statistics. Once data is embedded in the blockchain, it cannot be altered.
Gamification: All application users (restaurants, customers, and investors) can benefit from the use of tokens:
- The bonus system for restaurant guests is based on gamification and thus encourages them to use the eWaiter service.
- Customers can exchange their tokens for various bonuses in restaurants, such as discounts and special offers.
- Restaurants can use their tokens to pay for the eWaiter service or invest them in their incentive systems to retain and attract customers.
- As more restaurants implement the eWaiter service, the demand for WTRcoins is expected to increase which will result an increase in its value and a better ROI.
Join the new revolution in the resaurant service industry!
Our website: https://ewaiter.io
Telegram Chanel: https://t.me/ewaiterico