As being the most wanted social media platform, it takes more time and effort to provide people’s need. people prefer to choose a platform that always Is ready to respond during a day. When they feel they are supported by that platform, then they will be your loyal audience.
Facebook is becoming more and more complicated; it is adding lots of new features and options such as Facebook advertising, Facebook insights… so existing someone to solve user’s confusing issues is a crucial need more than ever.
Some ways to contact Facebook
Facebook’s phone number
Does Facebook have a number? Is there anybody out there to pick up the phone?
There is a phone number which is famous as Facebook’s phone number. But do not bother yourself calling these numbers (650-543-4800 and 650-308-7300) because there is no one out there to pick up the phone. It is a kind of system that just can record your voice. Then they will direct you to specific email address or account. unless you hit the number 1 which will lead you to the Facebook page itself. As researches show, people are not interested in using this method to solve their problems. So let’s see other ways…
There is no one to pick up the phone
Social media platforms
A good thing about social media platforms is that they all are connected. So you can connect with Facebook through other social media platforms such as Twitter or Instagram. For example, you can send a direct message via Twitter. Or the other way to contact Facebook is to mention your Facebook account on your Instagram posts.
There are a lot of different ways to contact Facebook. because Facebook prepares various ways for its various problems. Here I want to name some of them and give you some information about each one of them.
Facebook’s help center
Facebook help center gives you general information about the problems that people may have. But the first thing you have to do is to “Log in.” Then open the Facebook Help Center page. There you will see different questions that most users have, because of that Facebook categorized the questions and problems to make it easy for you to find out your answers.
This picture shows you people’s common questions
When you scroll down the questions that are in the image above you will see the other options that give you more specific information about:
- Login and Password
- Profile and Settings
- Mobile and Desktop Apps
- Account Security
If you’re not just a typical user on Facebook and search for other options. It’s better to scroll down and see the below fields.
Facebook’s Help Community is a place that will give you the option to interact with other Facebook users. In a way that you can ask whatever you want, and other people will come and answer your questions. To get the best result for any topic, It’s better to choose a sub-topic. Sub-topics will help other users to find you easily.
The first thing you need to have for contacting Facebook Ads Support is an active ad account. So if you don’t have, create one. After creating your ad account, you will see a help button in the top right of your page. When you press that button, Facebook will offer you links to call “Facebook Marketing” or “Ask the Community”. But it’s better to know that Facebook Marketing is a good option for beginners, so if you are in a hurry and don’t want to wait to schedule a call. You should scroll down and press the “Get Started” which is next to the “Find answers or contact support.” In the opening page, you will see the categorized topics that makes it easy for you to find your solution.
Here you will see those topics, that each one of them divided into several options to give you specific information.
- Fundamentals: which help you get started with Facebook advertising.
- Ads: Ads create and deliver ads on Facebook.
- Pages: pages are the tools to build your business and boost your posts.
- Billing: this option gives you some information about when and how Facebook changes for ads.
- Optimization: with optimization, you can measure, understand, and improve your results.
- Management: management will manage your permissions, settings, and assets.
These items will guide you to your own problem. Unless you cannot find the exact issue, you can choose the closest one, and the Facebook support will put you in the right path.
Final thought
Every social media platform has its own problem. There are thousands of experts trying to solve these problems and satisfy users; Facebook is not an exception. Facebook with billions of active users all over the world. Provides more than 100 solutions for each problem you face and give you a lot of ways to contact Facebook, as I mentioned in this article.
Source: < https://il.ink/blog/social-media/how-to-contact-facebook/ >