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Who would have thought that giving an outdated system a monopoly on all letter would lead to backups and failures?
A NY postal worker has recently been arrested for hoarding 17,000+ letters in various places in his home, car, and work locker. Overwhelmed by the volume, long time employee Germash claimed he prioritized "the important mail". At this point in the investigation, the oldest mail to turn up is dated 2005.
The sad thing is, according to The New York Times
The Postal Service investigated 1,364 employee mail cases and arrested 409 employees between October 2016 and September 2017, according to the service ...
Some of the most egregious cases involve the theft of valuables like jewelry, money orders and bank checks, though abandoning thousands of letters and packages and hoarding them is not unheard-of.
In 2014, a Brooklyn mail carrier was discovered to have hidden 40,000 pieces of undelivered mail — a total of 2,500 pounds — over nine years.
If 409 Amazon employees were arrested for theft, everyone would know and everyone would be mad. The thing is, since the postal service is legally the only agency which can ship letters, we can't take business elsewhere and getting mad won't fix anything.
It seems like the best way to unclog the system and improve speeds for everyone is to let any company in on it. The best provider will rise to the top and presto! All you have to do is allow people to do what they want to do and the problem is solved.