According to its website: Cloudflare was created to ease these difficulties and empower users with the resources to make their sites, apps, and blogs safe and performant
!!

Doesn't sound like they are fulfilling their mission.

A good way for a company to lose my business is to put me on one of those wait lists. Yesterday I tried to drop off a sample at a medical laboratory. I couldn't get anyone on the phone. The website demanded all kinds of information before I could get help, and then I had to wait for an appointment. Just to drop something off.

Story finishes this way: They didn't get my business, and in the future if the doctor directs me to that lab I will refuse.