hi Marina,
welcome to Steemit!
how about a pic of you holding a paper that says Steemit + date + Hive account@earthonline
so you can comply to what the Steemcleaners asked you to do
plus I think you have nice posts to feature
if you post a pic of you holding that paper you'd get a better support
so I suggest that you redo your introduce yourself post and have a picture taken with that paper or better yet, with a video holding that paper
good luck!