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By Yoshito Hori
I have five sons ranging in age from 11 to 19. A few weeks ago, one of the older boys was angry at dinner because a teacher had scolded him when his younger brother arrived late for school. How unfair!
In the family, we have a well-established tradition of discussing serious topics at dinner, so my son’s anger gave me a good reason to tell the boys about the importance of learning to control their emotions—a useful skill whatever your age.
I began by explaining that one simple way to think of intelligence is by dividing it into two broad categories: IQ (intellectual ability) and EQ (emotional intelligence), as popularized by Daniel Goleman’s book Emotional Intelligence (1995).
But over a decade earlier, in 1983, Howard Gardner, a professor of developmental psychology at Harvard, proposed a theory of multiple intelligences in his book Frames of Mind.
Gardner suggested that we have seven different kinds of intelligence.
Linguistic—good with words
Mathematical—good at numbers
Musical—good with rhythm and sound
Visual-Spatial—good at thinking in three dimensions
Bodily-Kinesthetic—good at physical activity
Intrapersonal—good at understanding oneself
Interpersonal—good at interacting with other people
The problem with conventional education is that most schools only teach the first FIVE kinds (Linguistic, Mathematical, Musical, Visual-Spatial and Bodily-Kinesthetic), while standard paper examinations only test the first TWO (Linguistic and Mathematical).
What’s the result? That schools tend to underteach intrapersonal and interpersonal intelligence (Nos. 6 and 7) even though they are so important in adult life. As is so often the case, the skills we learn at school and the skills we need in life don’t quite match.
My son certainly needed greater intra- and interpersonal intelligence if he wanted to successfully jettison his anger and control his emotions to become more positive.
I suggested a simple, two-step method.
STEP ONE: Jettisoning anger
Analyze WHY you are angry.
Thinking rationally automatically switches your brain function from the emotional to the intellectual.
Execute an EMOTIONAL “REFRESH.”
Do something to take your mind off your anger. Play basketball, go for a swim, find some friends to chat to.
That’s the anger out of the way. “But what about the business of controlling my emotions?” my son asked.
That brought us to…
STEP TWO: Controlling the emotions
To control your emotions, I recommend the following.
Try to recognize the emotion you’re feeling.
Judge if that emotion is a positive or a negative one.
If it’s positive, amplify it. If it’s negative, reduce it.
As a general rule, you want to reduce your negative emotions (anger, frustration, fear, desperation etc.) to a minimum, while amplifying your positive emotions (joy, hope, gratitude, excitement etc.) to the maximum.
If you can get yourself into a positive frame of mind and project that positivity, then you can easily attract and inspire other people—an essential quality for a business leader.
Carlos Ghosn, the charismatic French-Lebanese head of Nissan, is respected in Japan and worldwide for his rescue of the struggling national carmaker in the late 1990s.
Ghosn bases his approach to public speaking around a simple cast-iron rule: Your audience will forget 90% of what you say within 24 hours. What stays with them is your attitude, your emotion, the feelings you convey.
“So if you want to make something of yourself in life,” I told my son, “you’ve got to be able to keep your negative emotions under control and project positive emotions.”
By this stage, my son was getting so interested in the idea of emotional control and projection that all his anger toward his younger brother had evaporated. The change in his mood proved my point for me.
What about you? Do you have any favorite techniques for reducing your negative emotions and projecting positive vibes to inspire the people you work with? Why not share them with us in the comments below?