Are you a justice seeker?
One of my beloved friends is a justice seeker and works as a property manager.
Side note: If you were a successful resident assistant in college, then you should consider becoming a property manager.
If you can survive college nonsense then you will get a kick out of adults. The story she tells us, are WONDERFUL and crazy. To us and her too after the situation passes, we all have a grand laugh about it. So, justice-seeking often loses in customer-facing roles. Thick skin is definitely necessary.
My friend is hilarious and so creative in responding to her residence. She deals with people all day every day. There are some renters she never sees or learns their name. These are few and far in between. If you rent, you should be this person. If you are on a first name basis with your property manager, you might need them too much.
So, what if I am?
The customer is always right, right?
Well, if you are then TRUST me when I tell you she or he has most likely told her closest friends all about your tomfoolery. Depending on the day, her employees will actually act out more than the residence. I think the foolishness is contagious. Do you have any fun stories about a place you rented from? Maybe a story about a friend?
All is safe on the blockchain, so please share.
Unfortunately, she will not let me share too much since she does want to keep her job. However, I have noticed that often time she will take the time to resolve issues her superiors would rather her not because considering the time and lawyer fees, it just isn't worth it. As a justice seeker, to her, it is hundred percent worth it. I wonder if this is why people ultimately go into business for themselves then eventually fall into the same habits of large corporations. Payout which everyone is the cheaper option mindset.
Share your thoughts with me.
What about you? Have you worked in customer service before and been beyond frustrated with people and constantly overrules by the company policy that people abuse? I'm curious, share your story with me. Do you think the customer is always right?
