Short term yes. Long term no. I’ve seen and experienced a resurgance of what we lost with WalMart and social media. The human connection. We miss interacting with others no matter how bad their attitude. We don’t interact like we did 20yrs ago or more. And most are tired of automous/anonymous side of business. I’m seeing people wanting recognition by who they buy their service or product.
Sort of going in with the big ai push because amazon is one of the biggest users and developers. Ai is not a bad thing but it’s only going to go as far as demand. It’s like the difference of “handmade/homemade” goods. You can see feel and taste the difference vs mass production. More people these days are willing to pay 2$ more for that human feel if it’s budgetable.
Another thing. Amazon will not always have a free ride from their use of usps. People will abandon usps if it costs 1$ to mail a postcard. Where’s their profitability then.
Also local lg chain grocers now deliver or you can pick up a list sent.