Steemit.com.....! Can it Still be Possible, stolen account recovery.

Oooh Noo!
I fall a victim! (true/fulse)
Steemit stolen account......!
How disappointing are you?

Can stelon account recovery be trusted?
My compromised account Hive account@gallaxy i missed ye.
I don't believe this can just happen to a mewbies Hive account@steemit oooooooooooooooh
Very discouraging indeed. Haba

Is almost 2 weeks now my account was just hacked by steemit.com
Even as i have submitted all required details ( e.g username, passward and email) to restore it using the address steemit.com/recover_account_step1.
To no avail unrecoverd by the steemit.com
Nice doing business with you i guest.

Is a supprise to me, but is real that i have lost my money just like that.
Even as i wrote to their support site (support@steemit.com), my account Hive account@gallaxy still no way to be found.

Can this compromiser tell us, how long it takes them to recover stolen account (not forgotten passward)
Can my account still be restored again?
How?
When? Thanks