No comment . Minergate........
After "transaction failed" in minergate dashboard for a withdraw,
the TRANSFERRED AMOUNT was returned, but the TRANSACTION FEE was NOT returned.
I opened a ticket and got the following answer from minergate. NO COMMENT!!!
Full ticket with reply:
"
Dear Client,
Terence Ho
Terence Hodges (Minergate.com)
Mar 6, 18:40 CET
Hello!
- The transaction was taking a long time to be included in a block.
- The work turned out to be unsuccessful, it doesn't mean that this work was done for free.
We recommend you to try to withdraw XMR again after a while.
Best regards,
MinerGate support team.
ionescumih
ionescumihai1166
Mar 6, 18:02 CET
1.Why did it fail ?
- If it failed, why didn't I get 0.02 XMR transaction fee back?
6 Mar 2018 8:29 withdraw ionescumihai1166@gmail.com 4ALcw9nTAStZSshoWVUJakZ6tLwTDhixhQUQNJkCn4t3fG3MMK19WZM44HnQRvjqmz4LkkA8t565v7iBwQXx2r34HNroSAZ
0.163596509286XMR failed
Best wishes from MinerGate support staff
"
IT IS THE FIRST TIME WHEN I HAVE TO PAY FOR A FAILED TRANSACTION