A collection of Frequently asked Questions — Answered
The Ripa team has collected some of the most common questions asked throughout our many social media platforms (Slack, email, Facebook, Twitter, etc…). We’ll keep them updated and include new commonly asked questions as they come along. The following sections will help you find the answers you are looking for with links to guides that give further explanations:
- Fees
- Passphrase / passphrase issues
- Desktop wallet issues and questions
- Exchanges and acquiring RIPA tokens
- Voting, delegates, and calculators
- Bounties
- Explorer and explorer links
- Setting up a node, security, and swap
- Ledger
10 Roadmap, Updates, and Price
1. Fees
How much do the different RIPA transactions cost?
Sending XPX(normal transaction): 0.1 XPX
Voting: 1 XPX
Unvoting: 1 XPX
Registering 2nd passphrase: 5 XPX
Registering a delegate name: 25 XPX
Fees are too high, are you planning on reducing them?
Not at the moment, but this is being looked at.
2. Passphrase / Passphrase issues
What do I do with the passphrase ?
The passphrase is the master password(key) for your XPXtokens. Every XPX address has its own unique passphrase. With the passphrase you can sign transactions to send your XPX or vote for a delegate.
Do not lose it, and do not share it with others, or you could lose access to your XPX tokens. If you lose your passphrase, or if it is stolen, there is nothing we can do to help you. We CANNOT recover any lost passphrases.
BACKUP YOUR PASSPHRASE! DO NOT LOSE IT! WRITE IT DOWN, SAVE IT HOWEVER YOU CAN!
I can’t send a transaction because of a wrong passphrase. What should I do?
You can’t do anything without the correct passphrase. Please be aware that every character and space counts. Try to remove spaces at the beginning and end. Try to check for capital letters, there should be none (by default 12 words, separated by space, all lower case letters, no space at the beginning or end). Try to spot incorrectly written words. If you do not have the correct passphrase … your tokens could be lost. Again, if you lose your passphrase, there is nothing the RIPA team or anyone else can do to help you.
What kind of words are used to generate 12 word default passphrase?
RIPA follows the BIP39 proposal standards. You can find all of the English words used to randomly generate the passphrase here:
https://github.com/bitcoin/bips/blob/master/bip-0039/english.txt
Is the 12 word mnemonic passphrase really secure? Can it be brute forced?
Yes it is secure. The 12 word passphrases are much more secure than your usual passwords. Read more on mnemonic generation here : https://github.com/bitcoin/bips/blob/master/bip-0039.mediawiki#Generating_the_mnemonic. In other words, this means it would currently take all the computing power available on the planet Earth thousands of years to brute force your passphrase.
What is a 2nd passphrase?
The second passphrases improves security by adding another 12 words that will be added to your address, making for 24 words total. Make sure you save this 2nd passphrase, as you will now need both passphrases to sign transactions — note that there is currently a 5 XPX transaction fee to create a second passphrase.
I lost / deleted my 2nd passphrase can I still use my RIPA account?
NO. If you lose or delete your 2nd passphrase you cannot access your address anymore or sign transactions. You can still import the account/address (1st passphrase), but cannot sign any transactions (you’d need 1st and 2nd passphrase for that). If you lose the 2nd passphrase, you officially make the address/account only view-able and not accessible.
2nd passphrase adds additional layer of security on top of your already secure 1st passphrase, but if you lose your 2nd passphrase, or 1st one, your access to that address/account and anything in that address are lost. There is nothing we can do to recover a lost passphrase of any kind.
I lost my passphrase. Can you guys reset it or reverse my transaction?
If you lost your passphrase there is literally nothing we can do for you — there is no refund button, “forgot my passphrase” or anything similar.
We also cannot reverse any transactions on the blockchain as it is immutable. We are custodians of the code and making sure that the system works like a clock, not the gatekeepers of transactions on the RIPA blockchain.
WE CANNOT RECOVER LOST PASSPHRASES, NO ONE CAN.
3. Desktop wallet Issues and Questions
Where can I download RIPA desktop wallet?
You can download the latest version of the RIPA desktop wallet from our official GitHub repository : https://github.com/RipaEx/ripa-desktop/releases/tag/1.5.2.
Just choose the wallet download that matches your operating system.
Why is there a line through a cloud next to my address?
Don’t worry about it, it means this account is new to the network and will disappear after interacting with the network.
I can’t send a transaction because I get an ‘Invalid timestamp error’. What should i do?
Your operating system time is wrong and is set manually. Please update your computer time/system clock to sync using the internet. You can google guides how to do that for every OS. After you do restart your RIPA Client.
When I try to send/vote I get the ‘Error: Passphrase is not corresponding to account’ what does it mean?
It means you did not write/copy your passphrase correctly when signing the transaction. Please be aware that every character and space counts. Try to remove additional spaces at the beginning and end of the passphrase. Try to check for capital letters, there should be none.(default is 12 words, lower-case, separated by space). Try to spot incorrectly written words (some words are similar and differ only by 1 letter, eg. grow — glow,row, …) . If you do not have the correct passphrase … then you CANNOT access that account. We cannot recover lost passphrases, no one can. Do not lose your passphrase.
What use are these “Offline” folders in the wallet?
You can use the offline folders to split-up your funds within a wallet. This allows you to better organize your RIPA without paying any fees within the same address. The splitting up of your XPX is local to your computer and not stored on the blockchain.
When I open my RIPA desktop wallet I see an empty RIPA address which should have XPX tokens in it. What could be the reason I cannot open my RIPA address?
Most likely you are not connected to the network, make sure the cloud icon in the upper right menu (3rd icon) has a checkmark inside it (meaning connected to network) and does not have line through it(disconnected from RIPA network). If it has a line through it, it means either you are not connected to the internet or your firewall maybe blocking your data traffic.
When I open RIPA Desktop I see black screen and nothing is there / I’m trying to make a screenshot and screen is black?
If you are connecting to your computer via remote software (eg. Teamviewer) your screen will be black for security reasons (prevents someone trying to access from remote computer, they won’t be able to see your RIPA wallet). Same goes when you are trying to make a screenshot (screen will show black).
If you want to disable this, click in the upper left menu Application ->Disable screenshot protection (unsafe). It will be re-enabled every time you restart the wallet.
4. Exchanges & Getting RIPA
How can I get XPX tokens?
XPX is not yet available on exchanges, as it is still at the early stages, exchange listing will happen towards the end of the development phase.
You can obtain XPX through the Private Sale Channel here:
ripaex.io/privsale/
Earn XPX by contributing to the project. If you have a skill or something worth contributing, message 
Can I vote from an exchange?
No. You need to send the XPX to your personal RIPA address and vote via the official RIPA desktop wallet in order to vote.
5. Voting, Delegates, & Calculators
How can I vote for a delegate?
How can I find and choose a delegate?
The best places to find delegate information are:
https://www.reddit.com/r/ripaex/
https://forum.ripaex.io/category/5/delegates
How much will I get from voting?
How much you receive is up to the pool operators and not contingent on any rules set up by the RIPA Crew. You can check sharing approximations in one of the community built calculators when they become available.
How much XPX do I need to vote?
The fee to register your vote is currently 1 XPX. Your remaining balance will decide how much of a share you will get from your pool operator for your delegate. Please check sharing calculators listed above and then you can estimate how long it will take to gain back the fee. It is important to check the delegates proposals often as they may change. Some delegate pools do have requirements that you need to fulfil in order to get rewards. Some also deduct the transaction fees from your share. If you can find a good delegate it makes sense to vote even with around 100 XPX. But the entire voting system is subject to the ever changing delegate market. Please educate yourself before voting. If you have delegate specific questions, contact the delegate you wish to vote for. Delegates have contact info in their proposals.
Is voting a risk for my wallet?
No. All you can “lose” is the 1 XPX voting fee. All other XPX tokens will stay in your wallet and you have full control over them. Please do not send tokens to any of the delegates! That will not count as a vote and you might lose your tokens.
How can I change my vote?
You can remove the vote registration from a delegate (unvote). Then it’s best to restart the desktop client and vote for the new delegate of your choice.
Follow our voting guide.
Can I vote for multiple delegates?
You can only vote for one delegate from one address. If you want to support multiple delegates you will have to create additional addresses and split up your XPX into multiple addresses.
Do i have to re-vote when I receive additional XPX tokens in my wallet?
No. The vote weight will automatically adapt to your wallet balance for every deposit and withdrawal you make from that address.
Can I vote from an exchange?
No. You need to send the XPX to your personal RIPA address and vote via the official RIPA desktop wallet.
I just put all my XPX on a Ledger Nano S, do I need to re-vote?
Yes. New address means new vote.
Do I need to keep my wallet open after I vote?
No. Once you vote it is registered on the blockchain and tied to your specific address. You can open and close the wallet as you please.
6. Bounties
How can I earn some bounties?
GitHub bounty program for developers
Bounty program
RIPA Community Fund (make your own proposal)
What if I have a custom proposal for RIPA?
You can get in contact with us on slack or telegram, message
7. Explorer & Explorer Links
Sometimes official explorer doesn’t work, why?
We receive a lot of traffic and sometimes explorer gets stuck, which needs to be restarted and resync with blockchain so can take some time.
What can I do in that case if official explorer is not available?
Our community is running alternative explorers which you can use as well. Here are the links:
8. Setting Up a Node/Security/Swap
How can I setup a node for RIPA network?
Follow our guide: How to set up a Ripa Node
How can I better secure my RiPA server?
Follow our guide: Guide coming soon
How can I enable swap memory and swapiness on my RIPA server?
Follow our guide: guide coming soon
9. Ledger
Coming Soon
10. Roadmap/Updates
What are you guys working on now, whats the next update?
You can check our roadmap for current updates and ongoing projects: All the information related to the Ripaex project is contained in the RIPAEX white paper including roadmap. The new ripaex website will contain the roadmap, it will be available soon.
When will the next “big thing” be released, why are there no dates?
RIPA gives no dates, we develop and announce. We update when we feel something is ready and properly announce via social media and this blog.
What are your plans for marketing?
RIPA does not discuss marketing plans or strategic partnerships with the general public. Message a team member privately if you have something to discuss.
When will you be on new exchanges?
RIPA does not discuss strategic partnerships or exchange additions with the general public until we are ready to announce them or when exchange decides to announce.
Do you have more questions?
We’ve got an awesome community who are always willing to help. Please get in contact and ask your question:
- Slack Chat: https://ripaex.slack.com
- Reddit: https://www.reddit.com/r/RipaEx/
- Email : info (at) ripaex (dot) io
Special thanks to community member ‘boldninja at ARk’ who did most of the work
If you want to see any Q/A added to the list contact Giovanni at info@ripaexio
or me 