So about 30-32 Hours ago i made a deposit to Poloniex of 500 SBD at that time the wallet was open for deposit and withdraw both and the warning for wallet maintenance was gone so i blvd everything is in order now its been 32 hours and 30 hours since my transaction is cleared from blockchain and everytime i create a ticket and select SBD they give me automatic response that wallet is under maintenance. well fine its in maintenance so it should not be working at all right? like no deposit or withdraw should be done from it? fine even leave deposit since its not in their hands if people deposit without rechecking it from their website but what about withdraw? if wallet is not working then neither should withdraw right? i went and checked on their wallet and after my deposit they have been sending STEEM and SBD both from their same wallet to other people..now who is gonna pay when they release my coin and its making a loss? if it was stuck in blockchain that would be another problem but ITS NOT..its the poloniex who is lying to us i am uploading some images as well to prove i did do my research.
I guess i shouldve stuck with my bittrex only since their customer service is best and they never have this kind of issue.
P.S. They did not close deposit/withdraw until after like 24hours after i sent my money.