Artificial intelligence (AI) has been one of the best things to happen to humanity. AI has gained worldwide recognition, and even in the industrial world and it has transformed how we work and live. Personally, even though I use AI often, I believe AI might do more harm than good if it is not used wisely.
As humans, we have always sought ways to enhance our comfort, and that's how civilization began. And now, AI, a groundbreaking innovation, designed to make life easier. Today, AI is used in a lot of industries, reducing the cost of labour. AI is more effective, efficient, and consistent, programmed to avoid errors that are often made by humans.
Some Jobs AI can take
AI as an analyst:
AI's ability to analyse vast amounts of data faster and more accurately provides a great advantage to companies. AI analysts (eg: AI data analysts, and AI financial analysts) can help companies to identify patterns and trends, which can help in making financial decisions faster. AI also can help in forecasting using historical records of the company and the business environment.
AI as an assistant forensic accountant:
Forensic accounting deals with the detection of fraud and financial crimes investigation. AI’s Impartiality and lack of emotions or biases can help to efficiently identify anomalies and irregularities. Since AI has no mind or feelings, it will ensure a fair and accurate investigation.
AI as a customer service support system:
For companies with large customers, AI support systems like chatbots, intercom, Alexa, etc can help to attend to customers, especially on common minor issues and inquiries. Allow human customer service agents to focus on complex and important issues. Though AI can't relate well with humans, it can still be of great help to basic customer issues.
AI as an assistant teacher:
AI has a vast knowledge and ability to explain and assess a wide range of topics, making it effective for teaching. AI can serve as an after-school tutor or an assistant teacher, supporting educators and enhancing the learning experience. Although, Teaching is a job that requires intimacy with students, which AI doesn't possess, however, it can work well as an assistant teacher
Let's look at some of the jobs AI should not do.
AI as a therapist:
Any job that requires intimacy and empathy, for example; a therapist, or counsellor cannot be done by AI. AI is not human so it will be hard for them to relate and understand human problems. They cannot give emotional advice or empathy.
AI as the president:
Any leadership or political role, such as president, governor, senate, judge, CEO, etc should not be done by AI. Leadership involves complex decision-making, empathy, foresight, adaptability, and interpersonal relationships. AI lacks all these skills hence, AI can't take any leadership job.
AI as an artist:
Be it visual art or non-visual art, AI cannot be an artist. Art may be defined as the universal expression of human thought since AI can't express any thought, even though AI can mimic an artist or generate creative content, AI still falls short of being an artist. The essence of art would be lost if AI dominated the art world.
In conclusion, AI can be a life-changing innovation and can revolutionize industries. It can have a significant impact on businesses and industries, but over-reliance can make human labour redundant which will negatively impact society. Regardless of the benefits of AI, relying solely on AI to get the job done will diminish human thinking capacity and efficiency. AI should be a support to the labour force, not the labour force itself.
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