Yestarday 17.12.04 hexabot had "update"
Today i have checked and noticed that they messed up with their database and it showed that i have 11 bitcoin.
Ofcourse i have tried to withdraw some, but guess what i got.
While you have balance... you still can't withdraw any because of no "active deposits" .
Reason for the message can be last update:
because of messed up balances they blocked withdraw and tries to fix it.
On another hand while you got "bonus balance" you still wouldn't be able to withdraw "gained" balance.