Let me set this straight ok... this place actually looks really good, and they have a really nice garden and what not. However, the service her e is just so unbelievably bad.
we walked in because the garden looked great and then I was hopeful when a staff member came over and gave us menus. I am not joking when i say that it was at least 10 minutes, more like 15 before I stood up and made someone who works there come over and take our order. I was met with a dangerous-looking stare from what I would later find out was the owner of the place. Apparently, by being a customer and wanting to order and thereby put money in his pocket, I was being a cunt. Silly me for wanting to come to your establishment fella... this is a mistake I will not make again, I promise you that.
We didn't order much food here because after a massive wait in a relatively empty establishment I suppose it doesn't make much sense to order food but I needed to evaluate the food aspect of this place as well before I walked away. This is where U.N.scores some points.
The food was fast, it was delicious and it was organized wonderfully. I know that pic doesn't look like much but it was quite possibly the best fried chicken that I've had in an appetizer sense.
The kitchen must not be tied to the front of the house becuase the food was ready fast and it was great, while getting another beer in this place is exceptionally difficult. You gotta wave your arms about and invoke the ire of the owner.. or you have to walk up to the bar and interrupt a game of something.... (I was going to say Candy Crush but i don't think anyone plays that anymore)
I think this place has a lot of opportunities... but the almost complete absence of staff even caring that you are there at all is an embarrassment. Seeing what I presume was the owner or manager not help, but perhaps contribute to the customer-ignoring problem is extra bad.
there were people here but they waiting 10 minutes and no one even approached them so they left
I really recommend that anyone traveling to this part of the country just avoid this place. I wanted to order a Guinness (which is always special) but I told one girl and she never came back with it. I was treated as though I was a nuisance every time i asked for something and it isn't like i was looking for free napkins. I honestly think that the front of the house (kitchen did really well) needs a massive overhaul... perhaps including and especially the 100kg+ owner/ manager who interfered with the running of the place and didn't help at all.