A lot of people here just treat this like a normal social media site, not a crypto site. No other social media site (or heck almost any site in general) requires you to know 5 different passwords (master, owner, memo, active, and posting) and each one does different things, every other site you have 1 password to do everything.

The big issue here is everyone (Steemit, some users, etc) forget that this is a consumer platform for normal users and normal users don't know anything about how crypto works, they just see "big bucks" and hope to make a buck. Those people wouldn't know anything about key security or the "open source platform powering Steemit".

Basically they needed to handle it differently:

1. Don't refer to it as Condenser, no normal person would understand that.
2. Explain clearly why people should care about separate keys, not why Steemit should care. Steemit mentioned it saves them money and reduces attacks via ads but they didn't really explain how that effects the user (less risk of your money being stolen). Power users could easily infer that but not the average person.
3. They needed a longer timeline, the only warning normal people who don't check the blog would've seen is the warning when logging in for like a week before the change. That's not enough time for something this massive, especially since some people might not even log in every week. They should've had a banner at the top of the page like they did today for the split for the whole month and had a warning on the wallet page itself.