You hit the nail on the head. It lacks soul. It's what happens when technologists put their logical brain to work creating something. They forget emotional intelligence and simply hunt for 'efficiency'. It's this kind of attitude that is slowly but surely 'efficiently' disrupting communities, industries and everything else that can be 'disintermediated', as they so artfully call it. The trouble with any universe dominated by AI, is it lacks soul, and that's a BIG problem.