In a course I took about creating product loyalty, we were taught that having a problem and handling it well often creates more loyalty, than not having a problem at all.

Yesterday was a showcase in how many people are engaged and interested in the site, even those who voice frustration were concerned and interested in the outcome.

I know I could be over communicating this message, but I really do see improvement in the communication coming from SteemIt, Inc.

Thank you for the information.