Canny

The Single Place for Customers Feedback for your Business

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Hunter's comment

What is Canny?

Running a successful business requires the feedback of customers. Customers are the people we serve so we must always listen to their comments, positive or negative, to get the business moving.

Canny is the one solution for you in having all your customers feedback in one place. In the past you have to go to Slack and all these management software, but now, you can just use Canny to gather all the information in one place.

When using Canny, customers can post and give feedback in your website and mobile app. It is a great way to have an organized list to help you plan for your business.

What is unique about Canny is that you can share your product roadmap in public to show exactly what each team member is working on so that when valuable feedback is given by the customers, it will automatically direct to that team to handle. In this way, we can make sure that ll customers feedback are handled and not ignored.

What I like about Canny

It is easy to use and no learning curve
it is easy to track feedback so that you can hear from your customers
From the feedback, it can become the next strategy to build better products
The feedback are organized in Canny so that you can find them easily
These feedback can also help to make the next decision on upgrading the products
There is no need to use spread sheets