there's apparently a huge backlog right now, like 50K or so! took me 2 weeks trying to onboard my mom! if they're still having trouble after a week or so, have them visit the steem.chat help forum. 
there's apparently a huge backlog right now, like 50K or so! took me 2 weeks trying to onboard my mom! if they're still having trouble after a week or so, have them visit the steem.chat help forum.
RE: Referring New People to Steemit: How long does it take to receive confirmation?