I have been trying to get my friends to create accounts here on Steemit and last week two of them took me up on it.
That was 7 days ago and both are still waiting with no account yet. When I created my account it was instant.
They tried to contact support but they just get a canned reply:
Hi and thanks for your message.
We read all of the emails we receive to this address, however, please note that Steemit is in beta and we are unable to process certain types of requests at this time including, but not limited to, emails regarding new accounts, name changes and forgotten passwords.
Thanks for your patience as we develop the website and create additional support features.
Ned Scott
CEO Steemit
Was wondering if anyone had any info on this matter so I can pass it along.