I quite do not feel well today because my muscles are cramping all over plus all these body pains make it for me hard to move and there is also my breathlessness issue with it. Add to it the time that we have to go for the bank today is too late because my parents want us to go at 10:00 AM and I want an earlier time than that. It is because my mother is babysitting for my nephew and won't go home until 10:00 AM because I just can't go without her assistance.
So we decided to go to tomorrow but if I would make a successful online bank account today and get my bank statement online then I will cancel my journey to the bank. It is also great that they have a social media account so that they can be reached out with their customer's concerns and that is just what I did and asked them why I can't login and this is what they had told me:
Upon seeing the error message that you have encountered, it shows that you already have a successful account enrollment prior to this one. Kindly visit your branch of account to request for RCBC Online Banking User ID retrieval or User ID deletion.
This is the error that I had encountered:
I remember the bank officer told me to enroll again for an online bank account because the old one will be unusable anymore. So I will try to make another online banking account and if successful I will not go to the bank anymore and save myself from the body stresses that goes along with it.