No mortal can succeed in isolation, we are strong together and to be together we have to build a personal relationship with one another. We can not overstress the power of personal relationship and to biuild relationship with people you have to listen to their stories and their journey so far.
The interest you have to listen to them mean a lot to them, relating to people and communicating with them will also help yo know their strengths and weaknessess. What they value and what they want to become.