Hi Steemians!!

Yesterday i wanted to exchange some BCH to LTC.

I was planning to convert my BCH into LTC so i could send it to blocktrades.us and convert it into Steem.

After waiting a few hours a checked and the transaction was failed, i have not recieved my LTC and also my BCH is not back yet.

I have no idea what happen, i contacted Changelly Support, but have recieved no reaction so far.

Is my money now gone? Wil it be send back?

I dont think i wil be using changelly.com again if this does not get fixt, as losing 30$ is not what im looking for in a exchange!!

Who has some tips on how to deal with this situation??

Have a nice day everyone!!