The website at the link you shared is much more pleasing to the eye. It is simple, yet elegant.

Your offer is greatly appreciated, and if the issue is not resolved by mid-February, then we would gladly take you up on it.

Also, this live blog feed sounds like it would be a wonderful addition to the site. Could that also be tweaked to show only posts from one particular tag? I'm thinking that it would be great to have a feed of steemadvice posts on the site so that others can read previous advice given before deciding on whether they would like to ask a question.