Steem - Freewallet, has any one else had problems this week?

Fellow Steemians has anyone out there had problems with Steem purchases through Freewallet?

I bought 0.9BTC of Steem through Freewallet on the 24th May, unfortunately I didn't see a message they'd posted on the 21st saying the service was temporarily down.
The BTC has gone to their address but still no Steem in my Freewallet, Can anyone shed any light on this please?
Their support team have been no help.

I have other Freewallets, if they are dodgy I will be getting out of all of them.

I appreciate any news.
TremendosPercy