Any one that has discord, (which I do), and they have the time to shift backward through all the messages, and they then know who is with Steem Monsters and allowed to speak in their behalf.

To play Steem Monsters, it is my understanding that you need a steemit account. Everyone, has access to steemit that plays Steem Monsters.

The Steem Monsters team has done a very admirable job on keeping its users up to date on the happenings through their steemit page Hive account@steemmonsters.

As I mentioned in my post, I do understand they are/were at steemfest. This did not preclude them from having one of the team members make a post about what was happening, what they believed caused it, and when they think it will be fixed.

The negative thing is that "The users were not informed of the issues and a lot of guessing was taking place. Look back on the discord chat, in the general room, in the tec-support room, do you think a new user is going to know who the official voice was? If there was a post about it, then there would be no doubt about it.

That was the point of failure. Not making an official post so people would know, what the facts were. I know Hive account@clove71 has a lot to do with Steem Monsters, I do not know if she would have been allowed to do a quick Official type post or not. Not all the players of Steem Monsters has access to discord chat, they all have access to the Hive account@steemmonsters page.