The Steem Sister Show - Episode 41 // Good Customer Service

Welcome to the 41st episode of the Steem Sister Show!

Your hosts are Hive account@coruscate and Hive account@maryjaney. We are two sisters using the Steem blockchain to chat about our life experiences and provide a little entertainment value to the Steemit Community.

Topic of this Episode – Good Customer Service

Waaaay back at the beginning of the show - we did an episode all about our crazy customer service stories. We have both worked a multitude of customer service jobs from a phone center, to a waitress, to a barista, to a hotel... and so we are full of stories.

We thought we'd bring a little positivity to the conversation and talk more about what good customer service means for us. Of course, we couldn't resist sharing a couple stories too...

Here are the questions covered in this episode:

Can you think of a time when you were blown away by someone’s customer service? What were they doing differently?
How do you rate good customer service in restaurants?
How do you balance keeping a million details straight in your brain while still making customers feel special and well taken care of?
Hive account@aussieninja – What really makes or breaks customer service for you?
Hive account@fitrianizar – Do you still need to give good customer service to someone who is rude?
Can you tell a story of a time when you went above and beyond for a customer?

What is the Steem Sister Show All About?

We aim to bring more “non-crypto” related content to the Steem Blockchain. Although there is nothing wrong with this kind of content (Hive account@corsucate even posts on crypto related material sometimes) – we want to help create a better onboarding experience for new users. We talk a lot about attracting new users to the platform – but if the trending page is filled with crypto posts and flagging wars, they are likely to lose interest quickly.

We hope that by creating content that is more similar to what they are used to seeing on other social media sites – they will feel more excited about being here and creating content of their own!

How Does It Work?

We pick a different topic every episode, and then throw totally random questions about that topic in a hat and go back and forth. We always have a mix of our own questions and some audience questions. Our rule is that we cannot tell each other our answers before filming! So you guys are getting our raw, unfiltered reactions here.

Every episode we announce the next week’s topic so people can submit questions.

Want to win some Steem??

If we chose to answer your question in the next show… we will send you 2 Steem!

Next Week’s Topic : Creating an Adventurous Life

We were just in Toronto for the Steem Creators Conference and were both so inspired by Hive account@anomadsoul's stories. He said something that kind of stuck with both of us - and we want to explore a bit more in our episode next week. He said that even though he is often seen as a "travel blogger", he doesn't just go and take pictures next to the major attractions and write about that. He strives to create interesting adventures in his travels and then writes about that.

So next week, we will be chatting all about creating adventurous moments and experiences in your life.

If you would like the possibility of winning 2 Steem - please submit your questions! Anything on the topic of creating adventure or experiences in your life is fair game. Listener questions always end up being the best ones - so thank you in advance to everyone who submits one!

That’s a Wrap!

We hope you guys enjoyed this episode all about good customer service. Stay tuned to the end for a couple bloopers - but be warned they pretty much all involve wine and profanity - so enter at your own risk. ;)

With Love,
The Steem Sisters

Hive account@corsucate and

Hive account@maryjaney