Have you ever experienced seeing menus suddenly appear on either side of your smartTV or sometime even at the bottom of screen? This menus often affect the user experience. Below are some specific steps in getting rid of those annoying bars.
First, you need to understand that the TV is not broken, so don't contact Technical Support just yet. The problem is simple. Your SmartTV is set to Demo Mode (sometimes referred to as Shop Mode or Retail Mode).
Steps:
- Using the TCL remote control, select Settings.
- Navigate to LOCATION and select HOME.
- Scroll down to Auto Shop Mode and change the settings from ON to OFF.
- Press the Exit button and verify if the bars have fully disappeared.
