There will be a new face in customer service at Lowe's stores in the next few months. Autonomous retail service robots will be rolled out to 11 Lowe's store in California.
Fellow Robots, a Silicon Valley technology firm, partnered with Lowe's to develop the LoweBot. This 5 foot-tall autonomous robot is bilingual, can navigate through the aisles, avoid obstacles, greet customers, and assist customers with finding items. The robot will even walk customers to the correct location in the store to find their items.
Additionally the robot will scan inventory throughout the store to detect inventory patterns and assist with inventory control in the store.
This robotic introduction follows a two-year test of a similar robot at another Lowe's store chain, Orchard Supply Hardware.
Will Walmart be next to replace store greeters with robots?
Source and Full Article:
Lowe's introduces autonomous service robots to retail stores, 31 August 2016, ZDnet
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