Originally intended for motorists wishing to challenge tickets, the DoNotPay chatbot extends its legal expertise. In the United States and the United Kingdom, the robot can now support a variety of legal procedures, free of charge.
Scammers and other dubious businesses will now have to deal with a robot lawyer. The DoNotPay legal aid chatbot has just announced that its services are diversifying. Now, Internet users will be able to solicit non-human lawyers.
Launched on July 12, 2017, these new features must in particular guide Internet users on issues related to consumer rights. The robot is now available in the United Kingdom, and in fifty American states.
DoNotPay will continue to fulfill its primary mission of informing motorist users of parking violations and assisting refugees in seeking asylum. The robot was created two years ago by Joshua Browder, a London student who had himself encountered problems when challenging a fine.
The robot obviously has an economic advantage for consumers, since it avoids the costs of a lawyer. Although DoNotPay may be presumed to suffer some limitations in analyzing particular cases, it could be an interesting tool for people with low incomes and legal problems in their daily lives.
To chat with the robot, users are asked to describe the problem they encounter with their own words in a search bar. The virtual lawyer then looks for a solution; If necessary, it can develop a letter of complaint based on the information provided. DoNotPay can also connect users with outside help, such as a non-profit organization.
In any case, his legal advice is free and instant. Joshua Browder estimates that DoNotPay's success rate is 55%. It is not perfect, but the tool could still make a significant difference for consumers who can not afford the services of a lawyer.
