You suddenly discover that you have lost your internet connection

always at the worst possible moment--and you need it back on right now. You could call up your internet provider, but they frequently provide little help over the phone and could charge you if they decide to send a repair person. It's often best to evaluate the situation on your own and try to fix it if you can.

1. Determine if the problem lies with your computer or with the network.

1. Try restarting your PC

1. Try a different application

1. Reset your network hardware

1. Ensure your wireless adapter is enabled (laptop only)

1. Repair your pc's problems

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