In search of the best airline in the world, a team of eight experienced editors of the Australian website AirlineRatings.com rated air carriers on 13 criteria:
- 1 Variety of offers;
- 2 High security;
- 3 Good passenger reviews;
- 4 Age of the fleet;
- 5 Profitability;
- 6 Presence of tickets by the premium economy;
- 7 Availability of armchair-beds in business class;
- 8 Investment rating;
- 9 Caring for the environment;
- 10 Attention to the staff;
- 11 Lack of serious incidents;
- 12 Innovations in the industry;
- 13 In addition, the air carrier must be among the 50 largest.
Based on these criteria, the drafting group selected the top 10 airlines in the world.
10. Japan Airlines
Editor-in-Chief of AirlineRatings.com Jeffrey Thomas writes about Japan Airlines:
"The airline continues to recover from the financial collapse in 2010-2011. Today it is more compact and not at all like its former self. She has a modern fleet and various proposals. "
9. Cathay Pacific
This year proved to be difficult for Cathay Pacific. The airline had to adapt to the wave of new competitive threats both in Hong Kong and in China. However, this did not prevent her from demonstrating excellent results.
8. Korean Air
It is possible that this is the most impressive turn in the history of aviation. The company has overcome all the way from the outcast of the industry in 2000 to a top-class air carrier currently and continues to impress.
7. All Nippon Airways (ANA)
Another outstanding year for ANA. Editors write: "If the pace of development of All Nippon Airways is maintained, then next year it will be able to claim the highest award."
6. Etihad Airways
The year turned out to be difficult, but large-scale write-offs and reductions did not affect the core business of the company. Etihad provides passengers with a unique experience in flight. Now that the financial problems are over, she can compete for first place next year.
5. Virgin Atlantic Airways
About the flagship airline Richard Branson, Thomas writes: "As in the case of Virgin Australia, the key to success is the variety of offers and the love of staff for their work. The airline has a huge energy. It is passed on to passengers and ensures their high satisfaction. "
4. Virgin Australia
Perhaps some will disagree with her fourth place, but the judges noted the stable financial performance and variety of offers of Virgin Australia. In addition, the excellent preparation of the crew gives an additional advantage.
3. Singapore Airlines
The modernization of the A380 fleet of Singapore Airlines was too late and did not fall under the consideration of judges, but the company will be able to compete for the first place next year. Passengers still have to see new airliners with all their excesses.
2. Qantas
The company continues the transformation under the strict guidance of CEO Alan Joyce. Over the past six years, Qantas (ASX: QAN) has become a favorite of the stock market. Passengers highly appreciate the efforts of the air carrier - the approval rating of Qantas is at the maximum level for all time.
1. Air New Zealand
The editor-in-chief of AirlineRatings writes:
"This year we raised the number of criteria from 9 to 13, but Air New Zealand is still ahead. The company remains the industry leader. Of course, it does not offer first class tickets or specialized waiting rooms like Qantas, but the vast majority of passengers will be delighted with Air New Zealand services.
Air New Zealand takes first place thanks to record financial indicators, constant innovation, environmental care, the young fleet and motivation of the staff. These factors have made the company the benchmark of success in the industry. "
Prepared by Caroline