Thank you very much for spending your time to find out the rightness of our disputes!
My question was not about refunds, but about a possible system bug or other malfunction.
I would like to find out for myself for the future, is Guruasia a representative of your project, or is it just an enthusiast pretending to be a member of the administration? I don't want to set up a discord and thought I could keep in touch with guruazia about the Helios work.

How can I get on the white list of those who are not allowed to buy negative votes? Perhaps I should delegate more power to helios for this?
I would like to be able to communicate with this passenger on equal terms without the risk of financial punishment on his part. especially since I cannot reciprocate his feelings due to his being on the white list!
After your conversation with guruasia, he went nuts and downvotes my posts with your service)))))
My analysis posts have links to the sources of the information they are talking about. They are reputable media that no one accuses of propaganda or misinformation, it's strange that I'm getting in trouble on the hive for this.
Especially since the last update to your rules, I don't use your service to promote content that could be interpreted ambiguously!
There are no calls for hate speech or calls for illegal activity in my posts.
It seems to me, but personal dislike of guruasia is not a reason to banish from the platform users who have a different opinion from his, abide by the rules of the Hive and generate relevant original content.

It is very unfair when whitelisted users infringe on the rights of regular users.
What actions should a user take to be removed from the whitelist?

It's nice to deal with adequate people!
Have a nice day and night!