Exactly the same thing is happening in Australia and probably the rest of the Commonwealth as well. Even the names of the bogus job centres are similar, we have job link plus. They don't get people work here all they do harass people and make life fucked for people in general.
First the politicians signed us up to all the free trade agreements and then shipped all the manufacturing OS. Now there's no fucking work for anyone they blame the victims and fuck with their lives in a way that no human should ever be treated.
I detest that type of snivelling low down sociopath fuckwit who you were talking to. People like that lye somewhere between dog shit and cockroaches on the scale of evolution.
RE: This is how I handle Jobcentre bullies - UNIVERSAL CREDIT= FINANCIAL FASCISM