- During the last year it has not been updated in github but in crowdin there is still recent activity of the person in charge of the project.
Project Details
Helprace tightly integrates multiple tools together for great customer service:
Tickets, Email Management, Customer Community, Feedback, Docs & Knowledge Base
Having customer service software is not enough in our fast-paced online world. Helprace offers a customer service solution package rather than just customer service software. Add helpdesk software and support ticket system to your help desk!
It’s not always convenient for customers to use customer service software to communicate with a business. As a result, businesses use online social communities to spread awareness along with customer support. What businesses don’t realize is that online social media can reduce help desk ticket rates from customer support software. Communities integrated with customer support software must work seamlessly with their helpdesk software counterparts so that businesses can address concerns, identify improvement opportunities and catch possible sales signals.
Well-designed customer support software requires scalability in order to grow with customer support issues. Similarly, a ticketing support system must accommodate growing ticketing requests from customer support software.
As your helpdesk and community grows, your support team may fall behind your customer service software. We adapt Helprace help desk software to shifting customer service needs of our clients. Our customer support solution is presented in scalable customer service software with a system of IT processes that allow for unlimited ticketing system support. Ultimately, Helprace offers an innovative approach to customer service issues by offering a holistic view of customer interaction, providing one customer support software to categorize, manage and analyze customer data to improve business processes.
Links related to the translation
Source Language
English
Translated Language
Spanish
Number Of Words
translate to spanish 1090 words in total
Previous translation on the same project
Posted on Utopian.io - Rewarding Open Source Contributors