i've had a little bit of luck in remaining unfazed in the face of emotional aggressiveness in the last couple years, and made a bunch of mistakes as well. i have been extremely surprised by peoples reactions when i manage to respond to their errors or statements simply and directly while ignoring their emotional aggressiveness. It's as if an idea which tells them that i am somehow responsible for their feelings of frustration or anger or whatnot just goes right out of their minds, and "poof!", they lighten up. Gives me hope and courage to keep headed in the direction of understanding my own conditioning and thus uprooting my own emotional aggressions and wounds.