15 of 176

Re: [#203218] withdrawel never showed up to my other wallet and your mods ban me instead of help me

Inboxx

Poloniex <support@poloniex.freshdesk.com>

Jun 14 (8 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
Sorry for the delay. I have asked an engineer to look into this withdrawal.

Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218

On Sun, 11 Jun at 12:16 PM , matthew shaeffer <matt_shaeffer2@aol.com> wrote: When will my FCT be credited and now I want compensation , Reverse every fee from the last month or double
FCT owed to me ~ I am building a case for my lawyer now

203218:99374

Poloniex <support@poloniex.freshdesk.com>

Jun 14 (8 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
This withdrawal was successfully processed on Jun 06 2017 07:53:35 GMT - as can be seen in the block explorer: https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 15 (7 days ago)to Poloniex ty very much ~ txid number shows never made it on blockchain and also they can check my withdrawal history shows complete but on my other poloniex wallet show no deposit in history . Have a good day

Poloniex

Jun 15 (7 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
The link I provided shows that it did in fact make it to the blockchain.
https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different Poloniex account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 17 (5 days ago)to Poloniex Then why have I not received them here is both my accounts look at them both ,

Withdrawal History

Export Complete Withdrawal History Status Coin Amount Complete FCT 8.42046269 2017-06-06 11:51:53 Address: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Txid: 556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112 thats the withdrawal matt_shaeffer2@aol.com ~ here is my other account where is my deposit and where are my fct ~ 42overez@gmail.com ~ I would appreciate my fct ~ This has been over 2 weeks now , I would like compensation also for my time and aggravation ~

All coins deposited to and withdrawn from your Poloniex account

Looking for your Trade History?

Deposit History

Export Complete Deposit History Status (Confirmations) Coin Amount Load 10 more rows Complete BTC 0.02159154 2017-05-24 06:26:07 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 6f2246ec8774a257982d811628eefab58e896506863b7068a0c6b2be9ef28592 Complete BTC 0.03306213 2017-05-19 23:59:41 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 286a8098cb1bffe9acdabdbda8f6cd964affebd107a586ee16c955bea86f9de8 Complete BTC 0.06621786 2017-05-16 04:34:16 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 3c21ac5a1d32500e3da47ef785a8c3bcd8e0c8d9897b07d181c3c92ea78420d3 Complete BTC 0.03306213 2017-05-13 02:40:01 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 8cdb1d59df0c848dafb2ce72ead0f767f1e10c2e2455f411263656075137df31 Complete BTC 0.03306213 2017-05-12 02:31:10 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 2df2e6226d0be1a09f1d287375dbeb3027cb6d0c9a549b9174b453f504cc4825
where is my deposit ~ credit my account my fct ~ pull up my history , shows withdrawal but it never got deposited ~ Credit it today ~

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 17 (5 days ago)to Poloniex FCT Factom 0.00000000 0.00000000 0.00000000 Deposit Withdraw Your Factom Deposit Address FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Show QR Code After making a deposit, you can track its progress on the Deposit & Withdrawal History page.

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 17 (5 days ago)to Poloniex where are my fct ~

On Sat, Jun 17, 2017 at 9:26 AM, 42overez@gmail.com Matt Shaffer <42overez@gmail.com> wrote:

FCT Factom 0.00000000 0.00000000 0.00000000 Deposit Withdraw     Your Factom Deposit Address FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX   Show QR Code     After making a deposit, you can track its progress on the Deposit & Withdrawal History page.
On Sat, Jun 17, 2017 at 9:23 AM, 42overez@gmail.com Matt Shaffer <42overez@gmail.com> wrote:
Then why have I not received them here is both my accounts look at them both ,
Withdrawal History
Export Complete Withdrawal History    Status Coin Amount    Complete FCT 8.42046269   2017-06-06 11:51:53 Address: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Txid: 556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112 thats the withdrawal matt_shaeffer2@aol.com ~ here is my other account where is my deposit and where are my fct ~ 42overez@gmail.com ~ I would appreciate my fct ~ This has been over 2 weeks now , I would like compensation also for my time and aggravation ~ All coins deposited to and withdrawn from your Poloniex account
Looking for your Trade History?
Deposit History
Export Complete Deposit History    Status (Confirmations) Coin Amount    Load 10 more rows Complete BTC 0.02159154    2017-05-24 06:26:07 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 6f2246ec8774a257982d811628eefab58e896506863b7068a0c6b2be9ef28592   Complete BTC 0.03306213    2017-05-19 23:59:41 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 286a8098cb1bffe9acdabdbda8f6cd964affebd107a586ee16c955bea86f9de8   Complete BTC 0.06621786    2017-05-16 04:34:16 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 3c21ac5a1d32500e3da47ef785a8c3bcd8e0c8d9897b07d181c3c92ea78420d3   Complete BTC 0.03306213    2017-05-13 02:40:01 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 8cdb1d59df0c848dafb2ce72ead0f767f1e10c2e2455f411263656075137df31   Complete BTC 0.03306213    2017-05-12 02:31:10 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 2df2e6226d0be1a09f1d287375dbeb3027cb6d0c9a549b9174b453f504cc4825
where is my deposit ~ credit my account my fct ~ pull up my history , shows withdrawal but it never got deposited ~ Credit it today ~

On Thu, Jun 15, 2017 at 10:26 AM, Poloniex <support@poloniex.freshdesk.com> wrote:
    Hi matthew shaeffer,
The link I provided shows that it did in fact make it to the blockchain.
https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different Poloniex account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218


    On Thu, 15 Jun at 4:55 PM           , 42overez@gmail.com Matt Shaffer <42overez@gmail.com> wrote:           ty very much ~ txid number shows never made it on blockchain and also they can check my withdrawal history shows complete but on my other poloniex wallet show no deposit in history . Have a good day

On Wed, Jun 14, 2017 at 12:43 PM, Poloniex <support@poloniex.freshdesk.com> wrote:
    Hi matthew shaeffer,
This withdrawal was successfully processed on Jun 06 2017 07:53:35 GMT - as can be seen in the block explorer: https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218


     On Wed, 14 Jun at 7:17 PM           , Poloniex <support@poloniex.freshdesk.com> wrote:               Hi matthew shaeffer,
Sorry for the delay. I have asked an engineer to look into this withdrawal.

Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218


    On Sun, 11 Jun at 12:16 PM           , matthew shaeffer <matt_shaeffer2@aol.com> wrote:           When will my FCT be credited and now I want compensation , Reverse every fee from the last month or double
FCT owed to me ~ I am building a case for my lawyer now




203218:99374

Poloniex

Jun 17 (5 days ago)to matt_shaeffer2, me Hi matthew shaeffer,
Thank you for this information, now we have the what need to assist you. The reason for the confusion is that this was not a withdrawal issue from your account but a deposit issue to a different account. As I understand it:
The withdrawal from matt_shaeffer2@aol.com succeeded, The deposit to 42overez@gmail.com failed to credit.
I will ask an engineer take a look at why the deposit to 42overez@gmail.com did not credit.

Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218

203218:99374

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 18 (4 days ago)to Poloniex Ty and sorry for the confusion , I guess it was my fault for filling the ticket out incorrectly and ty for helping resolve this issue ~

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 18 (4 days ago)to Poloniex Different ? Because you are very helpful and ty for that and your time ~ BCN ~ Wallet any word / ETA on when be active / not disabled ? TY and have a good night/day.

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 19 (3 days ago)to Poloniex Any word/ETA on my FCT getting credited to me and also BCN wallet when will it not be disabled , I am dead in the water until Poloniex fixes these 2 issues ~ thx you

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 19 (3 days ago)to Poloniex The only frustrating thing , Not your fault but this is how I pay my bills and live , It would suck if someone took weeks of your pay away from you if makes sense please correct the bcn wallet and credit my FCT

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 21 (1 day ago)to Poloniex Whats goin on with the FCT I am owed , this is not in a timely manner ~ you have all info , shows I never received my coins ~ What is the hold up ~ and also eta on bcn wallet ~ Next step is my Lawyer.

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 21 (1 day ago)to Poloniex Over 3 weeks now is nonsense ~

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 21 (1 day ago)to Poloniex Look at all my trading fees in trading ~ I want every day that you guys held my FCT Those fees for the days My Fct held from me credited back ~ 21 days of fees so far need to be returned to me as well ~ I will forward this to my lawyer actually ~ But I know the laws also ~ I am within my rights as member/user of poloniex not entitled service fees if the service is not there and costing me money which it is now like my previous emails stated which nothing has been done even after your email saying you have all info you need to correct your guys issue ~ so from that day 22 days its past midnight every fee from every trade needs to be credited back to me as well ~ If you can send the main person in Poloniex ~ Owner / ceo etc . Would be appreciated ~ I am entitled to that info to contact them and I am owed those FCT and fees for everyday this issue has been re credited.

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 21 (1 day ago)to Poloniex Forward this to whoever is in charge and have them contact me ASAP

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

Jun 21 (1 day ago)to Poloniex Why am I not getting service still after you have all info to correct Poloniex mistake on wallets and blockchain ~ I sent from correct wallet to correct wallet ~ re looked at support ticket and it was filled out correctly from the start even though you were confused and got it backwards it is actually both though categories in sense , This is a withdrawal and deposit issue ~ Withdrawal said complete but never went through which is shown in email that never showed up in deposit history and you asked for the wallet Id's even though my emails are linked to my accounts and you never verified from that info which would of taken seconds ~ Mods use to check it in trollbox if asked ~ so I emailed the wallet Id's and you replied ty, and you have all info now to correct the issue (which is way beyond in a timely manner , which is costing me money and I am not being properly serviced and Poloniex's negligence is making me suffer financially created stress and high states of anxiety from Poloniex lack of running a service / company/platform is now holding my money / FCT / Currency which is my money being held which Poloniex clearly states that they never hold ones money is costing me money while they poloniex is even more crippling me by trading fees which I got charged for my missing money / currency that Poloniex is now making money on through there programs ~ I need to know why my currency is not released and since there is a breach in poloniex's own terms and condition / there own rules ~ which has and his hurting me literally and fees taken from me with the service the fees are taken for are not provided ~ I am now requesting that every day Poloniex is holding my money making money and crippling me and hurting me that every fee in that time frame is reversed and credited to they propper wallets and email me a print out inventory list so I can verify with my Lawyer that Poloniex actually sent my currency and is not holding/stealing or borrowing which is called lending which also makes 25% or less and even more per day that is lent. I also would like email address to the main person in charge of Poloniex ~ 23 days now and you have all info and documentations and acknowledged that is all info needed showing that my money never made it and easily fixed ~ I am lost for words , I need my Fct and fees for last 23 days credited back to me.

42overez@gmail.com Matt Shaffer <42overez@gmail.com>

7:02 PM (5 minutes ago)to greg Forwarded conversation
Subject: Re: [#203218] withdrawel never showed up to my other wallet and your mods ban me instead of help me
------------------------

From: Poloniex <support@poloniex.freshdesk.com>
Date: Wed, Jun 14, 2017 at 12:17 PM
To: matt_shaeffer2@aol.com
Cc: 42overez@gmail.com

    Hi matthew shaeffer,
Sorry for the delay. I have asked an engineer to look into this withdrawal.

Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218

On Sun, 11 Jun at 12:16 PM , matthew shaeffer <matt_shaeffer2@aol.com> wrote: When will my FCT be credited and now I want compensation , Reverse every fee from the last month or double
FCT owed to me ~ I am building a case for my lawyer now

203218:99374
----------
From: Poloniex <support@poloniex.freshdesk.com>
Date: Wed, Jun 14, 2017 at 12:43 PM
To: matt_shaeffer2@aol.com
Cc: 42overez@gmail.com

     Hi matthew shaeffer,
This withdrawal was successfully processed on Jun 06 2017 07:53:35 GMT - as can be seen in the block explorer: https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Thu, Jun 15, 2017 at 9:55 AM
To: Poloniex <support@poloniex.freshdesk.com>

ty very much ~ txid number shows never made it on blockchain and also they can check my withdrawal history shows complete but on my other poloniex wallet show no deposit in history . Have a good day

----------
From: Poloniex <support@poloniex.freshdesk.com>
Date: Thu, Jun 15, 2017 at 10:26 AM
To: matt_shaeffer2@aol.com
Cc: 42overez@gmail.com

     Hi matthew shaeffer,
The link I provided shows that it did in fact make it to the blockchain.
https://explorer.factom.org/tx/556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112
If you have had trouble receiving funds in a different Poloniex account please submit the details of the destination account which has an FCT deposit address of: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX
Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Sat, Jun 17, 2017 at 9:23 AM
To: Poloniex <support@poloniex.freshdesk.com>

Then why have I not received them here is both my accounts look at them both ,

Withdrawal History

Export Complete Withdrawal History Status Coin Amount Complete FCT 8.42046269 2017-06-06 11:51:53 Address: FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Txid: 556459420e4d7804d10297ab5114c128fc2f27c4e637bdfe2f7dc7364aee8112 thats the withdrawal matt_shaeffer2@aol.com ~ here is my other account where is my deposit and where are my fct ~ 42overez@gmail.com ~ I would appreciate my fct ~ This has been over 2 weeks now , I would like compensation also for my time and aggravation ~

All coins deposited to and withdrawn from your Poloniex account

Looking for your Trade History?

Deposit History

Export Complete Deposit History Status (Confirmations) Coin Amount Load 10 more rows Complete BTC 0.02159154 2017-05-24 06:26:07 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 6f2246ec8774a257982d811628eefab58e896506863b7068a0c6b2be9ef28592 Complete BTC 0.03306213 2017-05-19 23:59:41 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 286a8098cb1bffe9acdabdbda8f6cd964affebd107a586ee16c955bea86f9de8 Complete BTC 0.06621786 2017-05-16 04:34:16 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 3c21ac5a1d32500e3da47ef785a8c3bcd8e0c8d9897b07d181c3c92ea78420d3 Complete BTC 0.03306213 2017-05-13 02:40:01 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 8cdb1d59df0c848dafb2ce72ead0f767f1e10c2e2455f411263656075137df31 Complete BTC 0.03306213 2017-05-12 02:31:10 Address: 18ycowbssnSwShKTQaekLTQjmLh2RGXae7 Txid: 2df2e6226d0be1a09f1d287375dbeb3027cb6d0c9a549b9174b453f504cc4825
where is my deposit ~ credit my account my fct ~ pull up my history , shows withdrawal but it never got deposited ~ Credit it today ~

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Sat, Jun 17, 2017 at 9:26 AM
To: Poloniex <support@poloniex.freshdesk.com>

FCT Factom 0.00000000 0.00000000 0.00000000 Deposit Withdraw Your Factom Deposit Address FA2ujt1bACkaiTpPqK3MmtJiqQcPWTNVfxWb8fcgJLK7Tyi4QkEX Show QR Code After making a deposit, you can track its progress on the Deposit & Withdrawal History page.
----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Sat, Jun 17, 2017 at 9:27 AM
To: Poloniex <support@poloniex.freshdesk.com>

where are my fct ~

----------
From: Poloniex <support@poloniex.freshdesk.com>
Date: Sat, Jun 17, 2017 at 7:51 PM
To: matt_shaeffer2@aol.com
Cc: 42overez@gmail.com

    Hi matthew shaeffer,
Thank you for this information, now we have the what need to assist you. The reason for the confusion is that this was not a withdrawal issue from your account but a deposit issue to a different account. As I understand it:
The withdrawal from matt_shaeffer2@aol.com succeeded, The deposit to 42overez@gmail.com failed to credit.
I will ask an engineer take a look at why the deposit to 42overez@gmail.com did not credit.

Best regards,
Michael
Poloniex Support

Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/203218

203218:99374
----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Sun, Jun 18, 2017 at 8:11 PM
To: Poloniex <support@poloniex.freshdesk.com>

Ty and sorry for the confusion , I guess it was my fault for filling the ticket out incorrectly and ty for helping resolve this issue ~

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Sun, Jun 18, 2017 at 9:35 PM
To: Poloniex <support@poloniex.freshdesk.com>

Different ? Because you are very helpful and ty for that and your time ~ BCN ~ Wallet any word / ETA on when be active / not disabled ? TY and have a good night/day.

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Mon, Jun 19, 2017 at 9:06 AM
To: Poloniex <support@poloniex.freshdesk.com>

Any word/ETA on my FCT getting credited to me and also BCN wallet when will it not be disabled , I am dead in the water until Poloniex fixes these 2 issues ~ thx you

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Mon, Jun 19, 2017 at 9:08 AM
To: Poloniex <support@poloniex.freshdesk.com>

The only frustrating thing , Not your fault but this is how I pay my bills and live , It would suck if someone took weeks of your pay away from you if makes sense please correct the bcn wallet and credit my FCT

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Wed, Jun 21, 2017 at 12:17 AM
To: Poloniex <support@poloniex.freshdesk.com>

Whats goin on with the FCT I am owed , this is not in a timely manner ~ you have all info , shows I never received my coins ~ What is the hold up ~ and also eta on bcn wallet ~ Next step is my Lawyer.

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Wed, Jun 21, 2017 at 12:17 AM
To: Poloniex <support@poloniex.freshdesk.com>

Over 3 weeks now is nonsense ~

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Wed, Jun 21, 2017 at 12:25 AM
To: Poloniex <support@poloniex.freshdesk.com>

Look at all my trading fees in trading ~ I want every day that you guys held my FCT Those fees for the days My Fct held from me credited back ~ 21 days of fees so far need to be returned to me as well ~ I will forward this to my lawyer actually ~ But I know the laws also ~ I am within my rights as member/user of poloniex not entitled service fees if the service is not there and costing me money which it is now like my previous emails stated which nothing has been done even after your email saying you have all info you need to correct your guys issue ~ so from that day 22 days its past midnight every fee from every trade needs to be credited back to me as well ~ If you can send the main person in Poloniex ~ Owner / ceo etc . Would be appreciated ~ I am entitled to that info to contact them and I am owed those FCT and fees for everyday this issue has been re credited.

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Wed, Jun 21, 2017 at 12:26 AM
To: Poloniex <support@poloniex.freshdesk.com>

Forward this to whoever is in charge and have them contact me ASAP

----------
From: 42overez@gmail.com Matt Shaffer <42overez@gmail.com>
Date: Wed, Jun 21, 2017 at 6:18 PM
To: Poloniex <support@poloniex.freshdesk.com>

Why am I not getting service still after you have all info to correct Poloniex mistake on wallets and blockchain ~ I sent from correct wallet to correct wallet ~ re looked at support ticket and it was filled out correctly from the start even though you were confused and got it backwards it is actually both though categories in sense , This is a withdrawal and deposit issue ~ Withdrawal said complete but never went through which is shown in email that never showed up in deposit history and you asked for the wallet Id's even though my emails are linked to my accounts and you never verified from that info which would of taken seconds ~ Mods use to check it in trollbox if asked ~ so I emailed the wallet Id's and you replied ty, and you have all info now to correct the issue (which is way beyond in a timely manner , which is costing me money and I am not being properly serviced and Poloniex's negligence is making me suffer financially created stress and high states of anxiety from Poloniex lack of running a service / company/platform is now holding my money / FCT / Currency which is my money being held which Poloniex clearly states that they never hold ones money is costing me money while they poloniex is even more crippling me by trading fees which I got charged for my missing money / currency that Poloniex is now making money on through there programs ~ I need to know why my currency is not released and since there is a breach in poloniex's own terms and condition / there own rules ~ which has and his hurting me literally and fees taken from me with the service the fees are taken for are not provided ~ I am now requesting that every day Poloniex is holding my money making money and crippling me and hurting me that every fee in that time frame is reversed and credited to they propper wallets and email me a print out inventory list so I can verify with my Lawyer that Poloniex actually sent my currency and is not holding/stealing or borrowing which is called lending which also makes 25% or less and even more per day that is lent. I also would like email address to the main person in charge of Poloniex ~ 23 days now and you have all info and documentations and acknowledged that is all info needed showing that my money never made it and easily fixed ~ I am lost for words , I need my Fct and fees for last 23 days credited back to me.