![flat,550x550,075,f~2.jpg]https://cdn.steemitimages.com/DQmZrPxhtpQrm2g6cPSTfLpLZmZeGHQgEUuRcPNsrDZfdjR/flat,550x550,075,f~2.jpg

First, let me say I like the idea of Steem, its potential and what it stands for. But after using the network for a month I feel tired, confused and frustrated. After reading hundreds of articles I see that I just scratched the surface. Every time I think I understand something, I discover another layer of information.

Even the information on the Welcome page and FAQ is outdated, incomplete and confusing. The Steemit team instead of creating a good guide for new users, just copied and pasted some posts from random users trying to explain how the system works. Another problem is that these posts are 2 years old now and a lot of the information they provide is inaccurate since many things have changed. And nobody seems to care and update them.

Even basic information such as how voting works, is not there. I have asked many old users to explain to me how voting works but they always give a general explanation and say it's complicated. Nobody knows all the parameters. And they keep changing too.

I just learned that voting on a new post that was published a couple of minutes earlier, gives nothing to the voter. And people should vote articles that are older than 15 minutes and have less than 7 likes. Really? So a minnow user that his article is displayed on New page, has no chance of getting votes. And his post will get buried deeper. Telling users not to vote on new posts is not a good thing IMHO.

The other thing I don't like is the Trending page. It is full of garbage posts. And most of them are about Steem, cryptocurrencies, get rich quick schemes, copy paste news, and boring photos. And the tags are always the same and half of them are duplicates or low interest topics. I see photos of food making hundreds of dollars and amazing, original large posts having zero. How so many "State of Steem..." or "Statistics" should users see? Where are politics, movies, games, celebrities, news etc? You know, stuff people like. And the language is random, English posts are blended with other languages.

People upvote not what is good but whatever they think will make them money. It is even encouraged to do so on a post on Welcome page. Also, people don't downvote garbage posts, spam, copy paste articles etc. I see people with reputation zero that get displayed on the New and Rising section and this should not happen.

The user experience should number one priority for Steemit team, yet they want to add more tokens as I read in the new About page! The system should be more simple and not more complicated. People come, stay for a few days and leave. Most of them don't have the free time to read hundreds of posts just to get started. Just for uploading a photo, you must go on Google, search how to upload a photo, read a couple of guides, go on Google, search for free image hosting, upload photo, copy URL and then go and paste it on Steemit. Want to use bold text or underline a word? Get ready to learn some HTML coding. It is unacceptable in 2019 and not have a good simple HTML editor making it easy for users to format text and add photos and videos. On websites like Twitter and Facebook people sign up and are ready to go. When they sign up on Steem they see that they can't use it immediately. When the sign up verification arrives, many of them have lost interest.

It is shocking to me that there is no 'official' Android or iOS app for Steemit. Third party apps are fine but it is crucial to have an official app. Also, a game that could bring a lot of engagement, Steem Monsters, is for PC only. And not only that but it asks for money to sign up.

I think @ned and Eli Powell should focus on these issues and understand that the complexity of Steemit is what is driving people away. And I have a proposition for the new Managing Director, @elipowell. Why don't you try to use the website for a week without help from employees or colleges. Because I see that she has not used the website and how can you be head of a company if you don't know how it works. Steemit team should have monthly polls asking users about their experience, what they like and what they don't. And they should have someone who not only will update the Welcome and FAQs but will keep writing posts explaining stuff and helping users.

SP, VP, SBD, Steem, Steemit, Steem Inc., delegations, witnesses are confusing and Steemit should try hard to explain them with simple words. New users should know that they will not get paid for posts that are older than 7 days. Or that they must claim the rewards and they don't get automatically deposited in their accounts. Finally, somebody from Steemit should contact Google. Every time someone will search Google for Steem, the search engine will display the message "did you mean Steam"? And this is not good. Google should be able to distinguish Steem and Steam.

Image credit: Steem