This is amazing. I'm a beginner programmer and I haven't come close to making anything like this yet. It would be interesting to incorporate co-operation style in the weighted military strength of a polity

No worries. It helps to know we are not alone in our challenges :). Sounds like you have a good support structure under you. 30% is pretty good. Belief in ones ability is so important. I used to write

Hang in there. This is the hardest part of support work. The fact that you think about it in these terms puts you ahead of many in the industry. I have worked with many challenging clients over a number