“Sir/Ma’am, are you experiencing an emergency?” I don’t know how many times I’ve asked that question. Frankly, it doesn’t matter—despite the fact that the 9-1-1 line has ALWAYS been reserved solely for

Hi Steemit! I'm a 9-1-1 operator and police dispatcher, and I'm here to share juicy stories straight from my department-issued headset. I previously worked for one of the largest municipal police agencies

"9-1-1, where is your emergency?" "Ma'am, I need to ask you a favor. Can I ask you a favor?" "Sir, are you having an emergency?" "Can you go in the bathroom real quick