Hey I am mining with them. I think it is a poor way how they handled it. i also wrote a block about their comms. check it out if you like:
https://steemit.com/genesis/@attalis/hack-resolved-genesis-mining-resumed-your-pay-outs
This was when they resumed the first payout. They should have been more open about everything. Including the lack of payments they are doing now.
I am not that worried as i am sure we will get our due crypto rewards. Its just annoying to me and their comms give me less confidence in the company.
Good post btw, good you included the twitter account. Upvoted!
RE: Genesis Mining Fraud - Payouts delayed to rip off customers Bitcoin Cash on 1st of August