HELP!!!!

I am having an issue with Bitfinex and EOS tokens which I bought last year from Bitfinex Exchange. I mistakenly sent all of EOS to EOS ICO address which not in use…..And I am having a hard time to figure out how to locate and collect them and unfortunately it seems like no one knows the procedures or the proper way to do it.

If any of you have same or similar type of issue, then please let’s join together and discuss about it! I tried to contact Bitfinex many times. anyone has same problem as mine, I would appreciate to talk with people who have a similar issue.

(Block.one)
Apr 26, 15:53 HKT

Hi there,

Thanks for providing me the transaction ID. I have reviewed the transaction and confirmed that the EOS Tokens were sent to the EOS contract address. Unfortunately, due to the irreversible nature of blockchain transactions, there is no function in the EOS smart contract or in the Ethereum Blockchain that allows me to transfer these EOS Tokens. This means that the EOS Tokens cannot be sent back.

The good news is that the ownership of these tokens will be included in the snapshot taken at the end of the distribution in June of this year. That means that the public/private key pair used to send the Tokens 0x1151314c646Ce4E0eFD76d1aF4760aE66a9Fe30F can be used to claim EOS Tokens once a blockchain is launched. However, because the Tokens were sent from an Exchange the address included in the snapshot will belong to the Exchange. Only the owner of the address will be able to access those tokens on any future eosio blockchain that launches. Since this is the case I suggest contacting the Exchange directly to see what support they are able to provide in this case.

I understand that this is not an ideal outcome, but please let me know if there is anything more I can do to help.

Regards,

(bitfinex)

The funds have left our platform and are outside of our control.

You will need to contact the receiving wallet/service and request their assistance in recovering/returning the funds to a wallet you specify/control. There is nothing more Bitfinex can do.

Kind regards,

Before taking BP bitfinex should short out and clear before transaction. This would give you guys more trust. How to trust if there is no correlation and all money goes into your wallet ?